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- Manager, Enterprise Applications
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Manager, Enterprise Applications
Rancho Santiago Community College District
Salary Range: Grade F: $129,791.27 - $173,916.14/year, $180,872.79 (top step effective 7/01/2024)
Job Type: Full Time
Job Number: CL24-00862
Location: Santa Ana, CA
Division: DO Educational Services
Closing: 6/24/2024 5:00 PM Pacific
Job Description
POSITION OVERVIEW Under general direction, manages and coordinates development and support for enterprise software applications; plans, organizes, supervises and directs the activities of an applications development and systems programming section of professional staff; ensures the effective planning and completion of multiple software projects of varying size and scope to meet business area requirements; manages the planning, analysis, design, conversion, testing, implementation, and operation of enterprise applications; drives innovation and oversees software architecture design and integration with third-party applications; assumes and performs related duties and responsibilities as required. This position reports to the designated Information Technology Services supervisor or administrator.
REPRESENTATIVE DUTIES
- Provides hands-on leadership in the design, development, support, and implementation of software applications.
- Provides scope and prioritization on work assignments, paying strong attention to detail and deadlines.
- Assigns, trains, evaluates and supervises staff.
- Coordinates applications/database support and development activities through direct and indirect staff as well as contracted services.
- Performs systems analysis and project management activities that include planning, designing, implementing, and maintaining districtwide business applications and reporting systems.
- Follows development standards methodology based on best practices that accommodates changing business priorities.
- Utilizes and promotes the use of enterprise tools and development/support standards, guidelines for security and accuracy of application software systems.
- Manages, monitors, and maintains system integrity including Enterprise Resource Planning (ERP)/Student Information System (SIS), Learning Management System (LMS), business intelligence, reporting and other enterprise systems.
- Communicates with personnel from a variety of departments including staff, faculty, administrators and various vendors and researchers to exchange information concerning existing and proposed application systems and to gather and document business requirements.
- Represents the department on committees and workgroups and attends meetings related to district's application operations.
- Leads in the development of technical specifications for services, technology and information systems.
- Conducts process analysis, and drafts conceptual designs.
- Ensures that team members are responding to, and troubleshooting reported problems pertaining to application performance and reliability.
- Identifies the root cause of issues and develops and implements an approved approach for resolution.
- Recommends funding and procurement of information systems enhancements.
- Performs advanced programming tasks on development projects.
- Provides technical assistance and guidance to staff assigned to work on application operations.
- Leads the development of appropriate programs in accordance with user requirements and assures that documentation and training materials provide an adequate basis for system use.
- Attends conferences, seminars and trainings to keep up with the industry in regard to the district's application software.
KNOWLEDGE AND ABILITIES
Knowledge of:
- System design, development, implementation and application support and troubleshooting principles and practices.
- Understanding of database management principles and practices.
- Project management principles, advanced systems analysis methods and techniques of IT applications and development such as Agile Software Development and Scrum principles.
- Understanding of applicable Federal, State, and local laws, rules, and regulations affecting data collection, processing, consolidation, analysis, and reporting.
- ERP/SIS, LMS, CRM, and CMS applications business and back office applications, preferably used in an educational environment.
- Understanding of Forms and Reports Relational Database programming, ODBS and API data access.
- Experience developing and implementing standard operating procedures.
Ability to:
- Act as a lead programmer, senior developer, project manager or technical supervisor.
- Programming capabilities using object-oriented computer languages and ability to support complex relational database management systems.
- Ability to evaluate and design new systems and apply them to new or existing business processes, while facilitating staff and end user training.
- Ability to provide excellent customer service, manage enterprise-wide application system projects and communicate technical information to a non-technical audience.
- Capability to support public and private cloud computing environments and develop automated business systems.
- Maintain current knowledge of trends and technological advancements in assigned areas of responsibility.
- Demonstrated sensitivity to, and understanding of, the diverse academic, social, economic, cultural, disability, and ethnic backgrounds of community college students and staff.
- Ability to establish and maintain effective and cooperative working relationships with members of the user community and Information Technology personnel while exhibiting tact, patience, and diplomacy.
- Exhibit proficiency in clear and concise verbal and written communication.
Job Qualifications
MINIMUM QUALIFICATIONS
Education and Experience:
Bachelor's degree in Information Technology, Computer Science, Business Administration, Business Systems Computer Science, or a related field and five years of increasingly responsible experience with application development/database reporting, enterprise information systems, system or data architecture, formal software development methodologies.
ABOUT RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT
Rancho Santiago Community College District (RSCCD) is one of the most established districts in the state and has been in operation for nearly 50 years. Located in the heart of Orange County, it is one of the largest of California's 72 community college districts, based on the number of credit and non-credit students. RSCCD encompasses 25 percent of Orange County's total area and serves a population of more than 700,000 residents in the communities of Anaheim Hills, Orange, Santa Ana, Villa Park, and portions of Anaheim, Costa Mesa, Irvine, Fountain Valley, Garden Grove, Tustin, and Yorba Linda. The District includes Santiago Canyon College and Santa Ana College, as well as the Centennial and Orange Continuing Education Centers, the Digital Media Center, Joint Powers Fire Training Center, the Orange County Sheriff's Regional Training Academy, the College and Workforce Preparation Center, and the District Operations Center. RSCCD's three (3) auxiliary Foundations are actively involved in supporting both community and campus programs.
EEO STATEMENT
The Rancho Santiago Community College District (RSCCD) is committed to the concept and principles of staff diversity and equal employment opportunity by prohibiting discrimination based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics. Applications from all persons interested in the position are encouraged.
SELECTION CRITERIA
Application ScreeningIn addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews:
- Educational experience - breadth and depth
- Work experience (breadth and depth)
- Demonstrated leadership capabilities
- Program development
- Community involvement
- Demonstrated experience in working with a diverse socio-economic community
- Demonstrated ability to work cooperatively with others
- Oral communication skills
- Presentation
- Problem-solving skills
A Complete Application Packet Must Include the Following:
- RSCCD Online Application
- Cover Letter
- Resume - details all relevant education, training, and other work experience
- Academic Transcripts (unofficial copies are accepted)
Foreign Transcripts: Education completed outside of the United States must be equivalent to that gained in the conventional/accredited United States education programs to be considered for the satisfaction of minimum qualifications. The National Association of Credential Evaluation Services (NACES), a United States-based credentials evaluation service, must translate and evaluate Foreign transcripts.
Conditions of EmploymentThe selected candidate is required to complete the following before employment as part of the onboarding process:
- Present original documents for proof of eligibility to work in the United States.
- Provide a certificate of Tuberculosis Exam.
- Fingerprints (by a Live Scan Agency at the candidate's expense, and clearance must be received before the first day of employment)
- Submit official transcripts.
To apply, please visit https://www.schooljobs.com/careers/rsccd/jobs/4440679/manager-enterprise-applications
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