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- Academic Applications Business Analyst
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Academic Applications Business Analyst
University of New England
Position Information
Position Type: Professional Staff
Faculty Track:
Position Title: Academic Applications Business Analyst
Employment Status: Full Time
Months: 12
Campus: Portland, ME
Description
This position reports to the Director of Enterprise Applications. Its role is to identify needs throughout the University related to our ERP system and supporting applications, enhance existing system functionalities, and coordinate with internal and external groups to drive the adoption of our UNE-supported applications. System duties are performed on various operating systems and applications with a heavy emphasis on the Ellucian SaaS Platform, Banner, and other third-party applications like BOX. The Business Analyst collaborates with their supervisor and colleagues each day and actively manages information with their supervisor and among their peers.
About the University of New England
UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits. Please visit the Human Resources Benefits site for additional information regarding UNE's benefits package.
This position offers a flexible work schedule, with an anticipated schedule of 2 remote days and 3 on-campus days per week (must be able to attend scheduled meetings on both the Biddeford and Portland campuses).
Responsibilities
Identify inefficiencies within internal systems and processes by gathering stakeholder feedback to enhance system efficiency and effectiveness.
Test systems and updates for functionalities to ensure user readiness.
Work with internal and external groups to streamline existing UNE workflows leveraging the Ellucian SaaS platform.
Assist in documenting and publishing business processes, process maps, networks, workflows, data models, or other types of diagrams and technical artifacts within UNE-supported applications.
Assist with University efforts to transition user data and retention policies into Box.
Participates in the implementation and supports the development of training and implementation material.
Manage user accounts, permissions, access rights, and storage allocations according to best practices for privacy, security, and regulatory compliance.
Support creating groups in Okta, managed app permissions, and understood integration and relationships between OKTA and other university apps.
Support the Enterprise Applications team with the development of integrations with third-party systems.
Provide ad hoc reports to support third-party systems.
Provide higher tier support for help desk user escalations.
All other duties as assigned.
Qualifications
Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field or a combination of education and experience from which comparable knowledge and skills are acquired.
Preferred Higher Education ERP and CRM experience.
Experience with integration work leveraging middleware applications.
Experience with permission controls and third-party integrations.
Experience with ad hoc report creation.
Ability to lead vendor projects and document steps needed to complete an assigned task.
Experience with automation and scripting tools.
Must be able to manage and, at times, lead multiple projects simultaneously and adapt to changing business needs.
Must be able to work well with cross-functional teams and be able to work effectively with all levels within the organization.
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.
Posting Detail Information
Posting Number: 2022PS0480P
Open Date: 07/19/2024
Close Date:
Open Until Filled: Yes
Documents Needed to Apply
Required Documents
1. Cover Letter
2. Resume
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