Job Details

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Nicklaus Children's Health System
  • Position Number: 1249925
  • Location: Miami, FL
  • Position Type: Health and Medical Services
Job Summary:

Supports the business solutions within the Revenue Cycle solutions portfolio including Scheduling, Registration, Charge Services/Revenue Integrity, Health Information Management, Patient Accounting, and Finance/General Ledger. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of technologies.

Minimum Job Requirements:

  • Bachelor's in Computer Sciences/Information Systems/Business major or related field of study or equivalent experience with 3+ years' direct experience working with large scale enterprise information systems

  • 3+ years' experience designing, implementing, and supporting solutions within at least one or multiple areas of the revenue cycle including patient access, health information management, revenue integrity, patient accounting/billing, and/or finance

  • 3+ years' experience working in a healthcare related field

  • Practical experience with project delivery and systems development life cycles


  • Assists users and IT personnel with training and development of user documentation.

  • Develops system design, including functional specifications, and implements strategies based upon the analysis of specific operational needs.

  • Evaluates, designs, builds, tests, and implements custom or vendor supplied software and develops system-wide reports to support information management needs.

  • Maintains production systems to ensure reliable performance.

  • Prepares complete unit, system, and integrated test plans and test methodologies.

  • Provides day-to-day operations support to customers as required.

  • Coordinates efforts between stakeholders from multiple areas in order to gather requirements, develop technical specifications, and test enhancements and other changes to these systems.

  • Identifies data integrity issues and analyzes data and process flows for process improvement opportunities.

  • Performs data analysis in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting.

  • Identifies policies and requirements that drive a specific solution.

  • Works effectively on project teams and meets deadlines in accordance to project manager's expectations.

  • Works with stakeholders to build, test and maintain integration points with revenue cycle and clinical solutions.

  • Provides ongoing 24x7 application support and troubleshoot problems when they arise.

  • Work with all stakeholders to evaluate, approve and deliver requested system changes.

  • Implements and follows internal Information Technology break/fix and change management processes.

  • Follows MCHS policy and procedures regarding confidentiality and privacy of all related work activity, and in compliance with IT standards and regulatory practice (i.e., HIPAA).


  • Master's degree in Business Administration, Computer Science, or Project Management with experience implementing and maintaining complex systems in a healthcare environment is desirable

  • 3+ years of Cerner Millenium experience desired

  • Prior experience with patient financial services, patient access, and/or health information systems preferred

  • Ability to communicate effectively, both verbally and in writing

  • Ability to manage large scale projects and software deliveries

  • Ability to work effectively on team projects

  • Strong analytical, interpersonal, customer service, communication, and problem solving skills

  • Possess meticulous eye for detail and accuracy

  • Working knowledge of one or more programming languages/reporting systems, including RPG, COBOL, Java, XML, SQL, Crystal Reports, Hyperion, SAS, Cerner CCL

  • Knowledge of SQL databases and general knowledge of data structures

  • General knowledge of HL7 ADT Transactions

  • Solid skills working with PC and multiple software applications including Microsoft Word, Excel, Access and Visio


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